Career Opportunities

Please review the following openings

PiiComm is one of the most experienced firms in North America for designing, deploying and supporting mobility solutions.

Please forward your CV along with cover letter explaining why you believe you are a great fit for the position to [email protected]

 

PiiComm Lifestyle! 

 

PiiComm Fun!

 

Inside Sales Representative (4) 

Job Description:

We are currently recruiting for a Inside Sales Representative to be based in Plantagenet , ON.

This is primarily an outbound calling/lead generation role. We will provide coaching/training to individuals with limited experience but are willing to learn and are genuinely passionate about SaaS solutions. There is room for advancement as the company is growing fast and is always looking for individuals with professional and strong leadership skills.

If you are an outgoing, energetic, tenacious individual with an aptitude for persuasive communications then this is the perfect position for you.

PiiComm Inc is an information technology firm specializing in the design, sales and support of mobile technologies and software to help empower our business clients to mobilize their staff, and optimize processes. Five years ago, PiiComm launched ShipTrack, a new Software-as-a-Service (SaaS) tool to “Track Everything”. Join us as we prepare to take ShipTrack to the next level – the future is awesome!

Responsibilities and Duties:

  • Generate opportunities for potential clients
  • Research internet lists for campaigns
  • Work closely with sales team members to help generate business
  • Become an active, enthusiastic and contributing team member
  • Provide ongoing, constructive feedback and suggestions to management
  • Actively participate in planning and executing bus dev campaigns
  • Perform other duties that may be assigned

Required Qualifications and Skills:

  • Sales experience – ideally B2B, outside and/or inside sales
  • Effective, professional written and spoken communications
  • Ambitious, driven, high-achiever
  • Exposure to logistics, transportation, retail and/or manufacturing industry sectors is an asset
  • Passionate about technology/software
  • Experience with any CRM tool
  • Familiarity with webinar tools (Go To Meeting, Webex, etc)
  • Highly proficient with Microsoft Office suite
  • Familiar with LinkedIn, Facebook/other SM tools and web research
  • Career-focused, success-driven, team contributor
  • Strong work ethic, impeccable integrity, emotionally mature

Job Type:

  • Full-time

Compensation:

  • $50,000.00+  (Salary + commission)

 

Technical Account Manager

Job Description:

PiiComm is one of Canada’s great technology success stories. Now in our 10th year of operations, PiiComm has mobilized some of the largest organizations in the country. PiiComm’s ShipTrack, an industry leading cloud-based material visibility platform for transportation, retail, and manufacturing is looking for an energetic and dynamic individual to be our next Technical Account Manager.

The Technical Account Manager is an instrumental role in working with potential and existing clients on their ShipTrack environments. The role requires an individual that can bridge the gap between the technical and operational worlds and communicate clearly in both audiences.

In our next Technical account manager we see an individual who can oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.

As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals.

Ultimately, you should be able to provide technical, product and business knowledge to support sales process and strengthen customer relationships.

Responsibilities and Duties:

  • Provide technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customers’ feedback to help identify potential new features or products
  • Report on product performance
  • Identify solutions to reduce support costs
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales
  • Establish best practices
  • Keep track of sales performance metrics

Required Qualifications and Skills:

  • Proven work experience as a Technical account manager
  • Solid technical background with hands on experience in digital technologies
  • Familiarity with software and front-end development
  • An ability to gasp customers’ needs and suggest timely solutions
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • BSc degree in Computer Science or relevant field

Job Type:

  • Full-time

Compensation:

  • Based on experience

 

Client Services Technician 

Job Description:

PiiComm is currently seeking Client Services Technicians for a permanent position to begin ASAP.

This position is based in Alfred, ON.

Skills and Qualifications:

The qualified candidate must have:

  • High School Diploma
  • Self-motivated, positive attitude and keen attention to detail
  • Strong customer service skills
  • Excellent spoken and written communication skills
  • English speaking (Bilingualism is an asset)
  • Able to complete tasks within an allotted time frame
  • Overall accountability
  • Computers skills such as email Microsoft word, Excel

Key Responsibilities:

The successful candidate will be responsible for:

  • Working on client contracts, managing their pool of mobile devices
  • Communication with clients
  • Work well in teams
  • Training will be provided by PiiComm on site

Compensation:

Starting compensation is $14/HR

Job Type: Full-time

 

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