For Successful Enterprise Mobility Solutions, Businesses Must Strive to Meet User and Employee Needs When Developing Mobile Apps
With mobile technology dominating both personal and professional means of communication and productivity, there is no question that enterprise mobility solutions are necessary for successful business operations.
Bring-your-own-device (BYOD) programs are known to increase productivity and user experience in the workplace since most people are on their phones frequently throughout the day and into the evening. When employees have the option to complete work at home, this flexibility also improves productivity since work responsibilities are no longer left at the office at the end of the work day.
As more businesses are catching on to the benefits of enterprise mobility solutions, they must employ a successful strategy to get the most out of their mobility services. One key factor to always have in mind when developing enterprise mobility solutions—such as mobile apps for employees—is user-friendliness. The more a business tailors their apps to user needs, the more likely users will continue using the app, be satisfied, and, ultimately, be more productive.
According to an article on the predictions for enterprise mobility solutions for 2017, user-friendliness is the most important consideration when developing enterprise mobility apps for users and employees. To make sure your app is user-friendly, your business should treat the app like a product—not a project—and develop the app to meet customer (user and employee) needs. The following are suggestions for ensuring continuous user-friendliness and satisfaction for successful, productive, and profitable mobility solutions:
- Interview employees to get a clear understanding of their needs;
- Monitor process flows;
- Create a minimum viable product (MVP);
- Review the mobile apps;
- Continue to develop the apps;
- Manage the apps throughout development;
- Meet the needs of a growing business with continuous development;
- Continuously meet user and employee needs; and,
- Prepare for developments in technology and introduce them to enterprise mobility solutions in order to keep up with customer expectations.
Most successful enterprise mobility apps are managed by businesses who strive to learn how employees are using their mobile devices, and who spend time on continuous app development. By treating apps like products and employees like customers, app development becomes more of an asset and less of a project. Enterprise mobility solutions are integral to the success of businesses these days, and businesses must devote resources to their IT department to ensure continuous user-friendliness for optimal productivity in the workplace.