Dicom Outsources Enterprise Mobility Management To PiiComm
OTTAWA, Feb. 24, 2015 (GLOBE NEWSWIRE) — PiiComm announces that Dicom Express, part of the Montreal-based Dicom Transportation and Logistics Group, has selects PiiComm Inc. to provide enterprise mobility services and support for its mobile device users.
Dicom Express’s Chief Information Officer and transportation industry veteran, Kirk Serjeantson said, “PiiComm offers the breadth and depth of products and services, even down to activating devices on carrier networks. This frees up my staff to focus on our core business. Their logistics capabilities in keeping our field forces productive are second-to-none. We have 7/24 access to at-a-glance metrics and analytics to stay on top of trends. This way we can spot any potential developing issues that might need our attention.”
Mobile devices use is growing in almost every industry. The goals are to improve employee productivity, streamline operations and build new customer channels. Their importance to business operations and the fact that drops are the major cause of device faults, are combining to contribute to PiiComm’s robust business growth.
Rick Robillard, PiiComm’s VP Sales said, “Planning for the management of mobile devices early in your enterprise mobility investment will pay off in spades over the lifecycle of your fleet. The transportation industry is extremely competitive and driven by unwavering customer-focus.
If a driver’s mobile scanning device is out-of-commission, consequently, business stops. We make sure that the inevitable downtime that occurs is minimal. We do this by using people, processes and systems that we develop to customize this type of unique support.” Mr. Robillard added, “We are very happy to be working with the Dicom team. Our goal is to help keep their deliveries moving efficiently by leveraging our entire portfolio of services and technology.”
About Dicom Express
Transporting greater than 10-million packages per year, Dicom Express is part of the Montreal-based Dicom transportation and logistics Group. In combination with GoJIT, they offer access to the most extensive ‘Rush Delivery’ network in Ontario and Quebec. Their ‘Can Do’ Team of over 1,200 Service and Support Associates have earned a reputation for providing dependable, cost-effective, overnight priority package, air transportation services and expedited LTL service to more than 2,200 destinations throughout Ontario and Quebec, and to all cities in Western Canada as well as the Atlantic Provinces. Visit them at www.dicomexpress.com.
About PiiComm Inc.
PiiComm is a leading provider of wireless and enterprise mobility workforce solutions for business and Government. Specializing in Transportation & Logistics, Field Services, Retail, Warehouse and Healthcare markets, PiiComm delivers consulting services, best-in-class hardware, software applications and professional services to help clients achieve business goals and positive outcomes by optimizing their processes and mobile workforce strategies. Once deployed, comprehensive support and management for all types mobile devices is assured by the company’s MMS lifecycle management services. Visit us at www.piicomm.com.
Shawn Winter, Chief Marketing Officer & VP, Product Development, +1 (613) 679-4377