Some of the Most Common Questions regarding Mobile Device Management and Enterprise Mobility Services
Mobile device management has evolved in the workplace to support the demand for companies that use Bring Your Own Device (BYOD) management solutions. These solutions are known to improve worker productivity since employees are able to use devices they are already familiar with at home and at work.
Whether employees work on laptops, tablets, or smart phones, they are more likely to respond to work-related tasks at any time of the day by using a BYOD solution. That being said, it’s important to make sure that these mobile devices are secure and will not threaten sensitive company information.
Mobile device management and enterprise mobility services are used to ensure all information shared on a company’s network is protected from theft, viruses, and loss. Here are some of the most common questions users have about mobile device management, how it works, and what it means for your organization:
Q: What is mobile device management?
A: Mobile device management uses software for companies to manage, secure, support, and track mobile devices that are used for work, whether they are personal devices or company-issued devices.
Q: What devices can be managed with these enterprise mobility services?
A: All devices can be managed, including laptops, tablets, and smartphones from major manufacturers and their operating systems.
Q: Does it take a lot of time to set up the mobile devices for use in the workplace?
A: No. Since mobile device management software is centrally managed, once a device has enrolled in the system, all of the software and app installations can be easily distributed to all devices via the cloud—there is no need for one-by-one installation.
Q: Does mobile device management work once the devices have left the office?
A: Yes. A secure content library can be accessed by personal devices outside of the office; however, mobile content management security settings can be used to restrict what information can be accessed based on the location and time.
Q: Are there security features for email on personal devices?
A: Yes. Mobile email management provides detailed security settings for mail items, filtering which ones can be accessed based on content and risk.
Q: What security features are in place if an employee loses their device?
A: All company related data can be wiped from the device remotely in the event of loss or theft.
Q: How can the company enforce policies with mobile device management?
A: Corporate policies and best practices can automatically be sent to mobile devices, such as forcing the screen to lock, turning off certain features (i.e. a phone’s camera), and agreeing to terms and conditions with the use of apps.
Q: What kind of apps can be used with device management?
A: With mobile application management, your company can develop its own mobile apps or use commercial apps for employees to download on their devices.
Mobile device management is a great way for a company to exercise better control over their BYOD policies. These comprehensive solutions address common IT management problems, letting your organization embrace greater productivity.