Determining the Range of Services That Best Meets Your Needs
It’s hard to find an industry or company that isn’t taking advantage of the power and freedom afforded to them by modern mobile devices. But whenever new tools enter a workforce, there needs to be standard operating procedures for how they’re deployed, how they’re used, and what to do to prevent them from being mishandled. Unlike some tools, however, improper use of a mobile device isn’t a matter of injury or damaged inventory—it’s a matter of security, and therefore the regulations surrounding its use must be tailored around that risk. Today, we’re tackling the question of whether it’s better to choose mobile application management (MAM) as a standalone product or as a part of a bundle of services.
Standalone Application Management
While many industries are embracing mobile technology, a significant portion of these are just as eager to jump on the BYOD bandwagon at the same time. BYOD—which stands for Bring Your Own Device—is not the ideal choice for every industry and every company, but it has its benefits when done properly and in the right context. Particularly in an office setting, it is ideal for staff to use their own personal devices that they are familiar with.
In a setting where each device is user-owned, a standalone mobile application management service is often the preferred method of securing those devices. This is because, unlike device-level management, MAM only focuses on controlling those applications which are used in the course of the work being done, the information that those apps have access to, and whether or not that information can be transferred into other apps (usually the answer to that is “no”). Because the information at hand is being kept firmly within the ecosystem of approved apps, this is typically enough to keep it secure in the event of a lost or stolen device.
Full-Suite Managed Mobility Services
When you pay for a suite of managed mobility services, you get a variety of different services. The ones you receive depend on how you’re using mobile technology in the workplace, making the plan tailored to your specific needs. For example, if there is a blend of BYOD devices and corporate-owned devices, the suite may include MAM service for the former and mobile device management—which offers complete control of the device, from requisition and setup throughout its entire lifecycle—for the latter. It might also include management of peripherals for the mobile devices, such as mPOS devices, barcode and RFID readers, and other attachments.
There’s no cut-and-dry answer for whether you’d be better-suited with a standalone MAM service or a suite of services tailored to your business. Instead, you should take the time to consider the unique needs of your business and consult an experienced enterprise mobility vendor to decide on the strategy that works best for you—whether that’s mobile application management on its own or as part of a whole.