To get a job done right, you need the best tools for that job. Mobile devices like laptops, smartphones and tablets are becoming important tools in the modern working world. With power comes great responsibility, as businesses need to provide adequate solutions for employees to use these devices in the workplace.
Ultimately, companies want productive employees who can serve customers and clients with ease. Mobile devices can provide this ease by including developed applications, data and information for employees to use at the office and on the go. For example, with mobile application management, a parking ticket agent can use an app on their phone to process information about ticket violations and payments. The debate becomes whether employees are given company owned devices or use their own on the job. How can companies provide the information required to do business on mobile devices and maintain security and continuity at the same time?
Mobile Application Management (MAM) has become a sought after solution largely driven by the “bring your own device” (BYOD) or “bring your own technology” trend. BYOD refers to the practice of letting employees bring personal devices to the office—and even students in schools—for their own use and to access company information. The concept is like the old “if you can’t beat them, join them” idea; if people are going to use devices for work or work devices for personal use, then you might as well make it easy for them. Mobile application management focuses more on deliver, control and administration over the applications on the device. In some cases, businesses can have their own “app store” for employees to download the apps they want to use without a complete takeover of their personal device. These applications are then managed and updated with little burden on I.T. However, with the lack of control over the entire device comes a larger risk to security if companies aren’t careful.
This is where Mobile Device Management (MDM) becomes a less risk averse option although potentially less popular with some employees because of the intrusive nature of managing the entire device and its data instead of a few applications. It essentially means that employees are provided with devices that adhere to company security and access policies, although there are tools available for MDM on both company and employee owned devices.
Whichever management option is right for a specific company, whether it is mobile application management or mobile device management, there is no doubt that data and apps are driving the business world forward. With these developments come more monitoring, information tracking and a bigger marketplace for mobile technology.
Learn more about what our mobile device management solutions can do for you.